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Introduction

Electronic Tools

Latest Diagnostic Tool Releases:

Allison DOC® For PC-Service Tool v8.2.0 Internet-Update - Now available for download!!

The Allison DOC® For PC-Service Tool v8.2.0 internet-update is a "no-charge" internet download available to all users of Allison DOC® For PC-Service Tool v8.0.0.  Refer to the 'Updates' webpage under Electronic Tools to download the internet-update or click HERE.  Please refer to SIL 28-TR-09 (or Service Tip #2809, select Service then select Service Tips on www.allisontransmission.com) and SIL 29-TR-09 (or Service Tip #2909, select Service then select Service Tips on www.allisontransmission.com) on the Allison Transmission Extranet for more information.  Some of the new features and enhancements include the following:

  • Vehicle Acceleration Control (VAC) Feature for MY10 and later -  This feature is designed to limit the acceleration of the vehicle to predetermined acceleration profiles.  VAC is for customers who prefer less aggressive accelerations for either vocational or fuel efficiency reasons.  VAC is available for SEM (Shift Energy Management) applications and LRTP (Low Range Torque Protection)-only applications.   
  • Updated Main Mod Solenoid Pressure Display (for MY10 and later Allison 4th Generation Controls) -  Rather than displaying the on/off state of the Main Mod Solenoid, Allison DOC® For PC-Service Tool v8.2.0 displays the commanded pressure.
  • Updates to TRANSHEALTHTM Reports feature -  Allows Allison DOC® For PC-Service Tool v8.2.0 (and later) users (with Reprogramming enabled) to generate reports for MY10 3000/4000 Product Families (with Allison 4th Generation Controls) that do not have Prognostics active.
  • Updates to TRANSHEALTHTM Monitor feature -  Allows Allison DOC® For PC-Service Tool v8.2.0 (and later) users to obtain a "general" clutch condition indication for MY10 3000/4000 Product Families (with Allison 4th Generation Controls).  Test Results are based upon existing logic within TRANSHEALTHTM Reports and can include the following results: "Good" => Green, "Not Good" => Red, "Inconclusive" => Gray
  • Data Bus Viewer Updates to support MY10
  • Prognostics diagnostic screen to support MY10
  • Addition of MY10 DTCs (Diagnostic Trouble Codes) for the 1000/2000 Product Families (with Allison 4th Generation Controls)
  • Corrects an issue that disables Wire 123 (Lock Up Pump Mode) during Reprogramming (refer specifically to SIL 29-TR-09 for more information)

Allison DOC® For PC (AED) v3.1 Internet-Update - Now available for download!!

The Allison DOC® For PC (AED) v3.1 internet-update is now available for download and installation.  End-users must have at a minimum Allison DOC® For PC (AED) v3.0 to download/install the corresponding internet-update.  Please refer to SIL 17-TR-09, Rev. A (or Service Tip #1709A, select Service then select Service Tips on www.allisontransmission.com) on the Allison Transmission Extranet for more information.  Refer to the 'Updates' webpage under Electronic Tools to download the internet-update or click HERE.  Some of the new features included with this internet-update include the following:

  • Addition of Allison 4th Generation Controls for the EP 40/50 SystemTM
  • Support of the Nexiq USB-USB LinkTM translator device
  • New I/O wire numbers and name updates related to the addition of  Allison 4th Generation Controls for the EP 40/50 SystemTM
  • New Push Button Shift Selector category displayed in the Data Monitor (includes: Display Data Type, Left Hand Character, Right Hand Character, Requested Gear, Mode Button, and Mode Switch)
  • The display of New Calibration Information (includes: Engine, TCM/VCM Type, Inverter Type, and Battery Pack)
  • Addition of over (100) new Diagnostic Trouble Codes (DTCs)  

Allison DOC® For Fleets (1000/2000) v4.0 and Allison DOC® For Fleets (3000/4000) v4.0 - Now Available for purchase from SPX Service Solutions!! 

Allison DOC® For Fleets (1000/2000) v4.0 and Allison DOC® For Fleets (3000/4000) v4.0 are now available for purchase from SPX Service Solutions.  Allison DOC® For Fleets (1000/2000) v4.0 and Allison DOC® For Fleets (3000/4000) v4.0 represent the ongoing evolution of the Allison DOC® For Fleets diagnostic tools.  Some of the new features included with this upgrade are the following:  

  • Updates the TRANSHEALTH™ Monitor feature logic to allow a TRANSHEALTH™ Monitor for all MY09 software levels
  • Updates the Advanced Help training videos
  • Includes the latest available versions of every Allison Transmission troubleshooting manual (where applicable) supported by the service tool
  • Includes the new V2.14 Driver for the Dearborn DPA4 USB and DPA4 Plus USB Translator Devices (automatically installed when the Allison DOC® For Fleets diagnostic tools are installed) 
  • Updates the range labels for the Load-Based Shift Scheduling (LBSS) Economy Mode index 
  • Updates Data Monitor for MY06-08 1000/2000 Product Families to include PCS 1 Commanded Pressure parameter

Allison DOC® For Fleets (1000/2000) v4.0 (SPX P/N: J-46602-C) and Allison DOC® For Fleets (3000/4000) v4.0 (SPX P/N: J-46586-D) can be purchased from SPX Service Solutions. Refer to Purchasing for more information.

Allison DOC® For Fleets (1000/2000) v4.0 supports the 1000 and 2000 Product Families with the latest features as well as legacy 1000 and 2000 Product Families’ control systems. While Allison DOC® For Fleets (3000/4000) v4.0 also supports the latest features as well as legacy WTEC II and WTEC III control systems. 

The Allison DOC® For Fleets diagnostic tools are scaled-down versions of the Allison DOC® For PC-Service Tool diagnostic tool with a focus on distribution to National Account Fleets, municipalities, etc.  The Allison DOC® For Fleets diagnostic tools are for any service location with an interest in performing fundamental diagnostics for Allison electronically-controlled commercial transmissions. Allison DOC® For Fleets is configured to support site license distribution. 

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Dearborn DPA4 Plus USB Translator Device Kits 

The Dearborn DPA4 Plus USB Translator Device Kit (SPX P/N: J-47943-A) is now available for purchase from SPX Service Solutions (SPX/Kent-Moore).  The new DPA4 Plus USB Translator Device Kit supersedes the current Dearborn DPA4 USB Translator Device Kit (SPX P/N: J-47943) and becomes the Essential-rated tool for the Allison Service Channel.  Please refer to SIL 5-TR-08, Rev. A (or Service Tip #508A on the internet) on the Allison Transmission Extranet for more information.  

The new DPA4 Plus USB Translator Device Kit will be similar to the previous DPA4 USB Translator Device Kit but will include numerous enhancements (see the following):  

  • Enhanced Data Processing Capability:  The DPA4 Plus USB Translator Device unit contains a faster processor for quicker data processing performance.
  • Additional Protocol Support:  In addition to the continued support of J1587/J1708, J1939 (CAN), and GMLAN/J2284 (CAN) communication network protocols, the DPA4 Plus USB Translator Device will include J1850 (Class II) vehicle communications functionality previously only supported by the SPX P/N: J-44652-A - J1850-VPW Translator Device.
  • Enhanced USB Cable:  A new USB Cable will be included within the DPA4 Plus USB Translator Device Kit that is (10) feet in length and includes a USB connector with thumb-screws for securing (latching) the USB Cable to the DPA4 Plus USB Translator Device unit (thus preventing unintentional disconnects while working in a service environment).
  • Protective Boots:  The DPA4 Plus USB Translator Device unit will include rubber boots (bumpers) on each end of the  translator device for finish protection and 'scratch-proof' mounting on tool boxes, service carts, etc.

NOTE: Current Allison Service Channel (Allison Distributors and Dealers) users of the DPA4 USB Translator Device Kit are not required to purchase the new DPA4 Plus USB Translator Device Kit (J-47943-A) to replace their existing DPA4 USB Translator Device Kit (J-47943).  However, any new purchase of the DPA4 USB Translator Device Kit (SPX P/N: J-47943) from SPX Service Solutions will be superseded to the DPA4 Plus USB Translator Device Kit (SPX P/N: J-47943-A).  In the near future, current users of the DPA4 USB Translator Device Kit will have the option of having their DPA4 USB Translator Device unit upgraded to a DPA4 Plus Translator Device unit (details will be provided at a later time).  Please refer to SIL 5-TR-08, Rev. A (or Service Tip #508A on the internet) for more information.

Dearborn DPA4 Plus USB Upgrade Program

The Dearborn Group now is offering current users of the DPA4 USB Translator Device Kit (SPX P/N: J-47943) the option of having their kit upgraded to a DPA4 Plus USB Translator Device Kit (if desired).  This program allows current users to have their current kit upgraded rather than requiring them to purchase a completely new DPA4 Plus USB Translator Device Kit if they want an upgraded DPA4 USB Translator Device Kit.

End-users of the current DPA4 USB Translator Device Kit can return their DPA4 USB Translator Device (only the Translator Device) to the Dearborn Group and have it upgraded rather than purchasing a completely new Dearborn DPA4 Plus USB Translator Device Kit (SPX P/N: J-47943-A).  The upgrades applied by Dearborn to a returned DPA4 Translator Device (SPX P/N: J-47943-1) would be identical to those included within the new DPA4 Plus USB Translator Device Kit (see above), in addition to receiving a new 'Latching' USB Cable.

Users within the Allison Service Channel can download SIL 5-TR-08, Rev. A (or Service Tip #508A on the internet) for information on this program also.  Click HERE to download the Dearborn DPA4 Plus USB Upgrade Form.

Nexiq USB-LinkTM Special Product Offer 

In addition to being compatible with other translator devices, Allison DOC® For PC-Service Tool v7.x.x (or later) and Allison DOC® For PC (AED) v3.1 (or later) are also compatible with the Nexiq USB-LinkTM Translator Device.  Nexiq currently has a special product offer specifically for the Allison Service Channel, Fleets, OEMs, and Body Builders.  Please click HERE to download the Nexiq USB-LinkTM Special Product Offer Form.  

Allison DOC®For PC-Service Tool v8.0.0 

The Allison DOC® For PC-Service Tool v8.0.0 (SPX P/N: J-44950-UPD8 - Existing User, SPX P/N: J-44950-I - New User) was shipped to the Allison Service Channel via Essential Tool Distribution in January 2009.  This essential-rated Service Tool is compatible with 1000, 2000, 3000, and 4000 Transmissions utilizing Allison 4th Generation Controls.  In addition, Allison DOC® For PC-Service Tool v8.0.0 is backward compatible with all other electronically controlled, commercial transmissions (excluding the EP 40/50 SystemTM).  Please refer to  SIL 2-TR-09 (or Service Tip #209 on the internet) on the Allison Transmission Extranet for more information on Allison DOCTM For PC-Service Tool v8.0.0.

Some of the new features included within the Allison DOC® For PC-Service Tool v8.0.0 upgrade are:

  • New advanced training videos
  • Updated Troubleshooting Manuals for MY09 enhancements
  • Addition of ‘custom data lists’ for Allison 4th Generation Controls data viewing
  • Addition of new user interface support in Chinese (simplified and traditional), German, and Portuguese
  • Chinese (simplified) Language support for the 3000/4000 Troubleshooting Manual
  • TRANSHEALTH™ feature for MY09 TCMs with Prognostics not enabled
  • New J1939 Databus Messages in the Databus Viewer
  • User Guide updates
  • New Strip Chart ‘custom’ scaling option.

Notice to OEMs and Body Builders:  The Pro-Link® diagnostic tool will not be compatible to transmissions that utilize Allison 4th Generation Controls.  The Allison 4th Generation Controls system requires Allison DOC® For PC-Service Tool v5.0.0 for diagnostics and reprogramming (i.e. modifying CMCs).  Please contact SPX Service Solutions at 1-866-621-2128 (US/Canada) or 1-507-455-7223/1-800-345-2233 (International) for more information.

Allison TCM Reflash 

Click HERE for information on Allison TCM Reflash.

Allison DOC® For PC (AED) v3.0

Allison DOC® For PC (AED) v3.0 (SPX P/N: J-46995-UPD1 - Existing User, SPX P/N: J-46995-B - New User) was shipped to the Allison Service Channel via Essential Tool Distribution in late November 2007.  Allison DOC® For PC (AED) v3.0 is compatible with the EP 40/50 SystemTM.  As a note, Allison DOC® For PC (AED) v3.0 is a separate, standalone application (not part of Allison DOC® For PC-Service Tool v7.0.0).  Refer to SIL 27-EP-07 on the Allison Transmission Extranet for a summary of the new features and enhancements. 

Please note that Windows® Vista® is not compatible with the Softing CANusb and the V5.10 Softing Driver is not compatible with the CANusb.

Please contact SPX Service Solutions at 1-866-621-2128 (US/Canada) or 1-507-455-7223/1-800-345-2233 (International) for more information or to place an order.

PC Based Applications

  • Allison DOC® (Diagnostic Optimized Connection) For PC-Service Tool v8.0.0 (Please refer to the SIL 2-TR-09 (or Service Tip #209 on the internet) on the Allison Transmission Extranet.)  Now available from SPX Service Solutions!    
  • Allison DOC® (Diagnostic Optimized Connection) For PC (AED) "Allison Electric Drive" v3.0  (Please refer to SIL 27-EP-07 that is currently available on the Allison Extranet.)  Now available from SPX Service Solutions!
  • Allison DOC® For Fleets (1000/2000) v4.0  Now available from SPX Service Solutions!    
  • Allison DOC® For Fleets (3000/4000) v4.0  Now available from SPX Service Solutions!    

Allison DOC® For Fleets is a functional subset of the Allison DOC® For PC-Service Tool.  Allison DOC® For Fleets does not include ECU/TCM Reprogramming, Strip Chart, Action Request Items, Graphics Monitor and a few other items found specifically for the Allison DOC® For PC-Service Tool.  While Allison DOC® For PC-Service Tool was created to be the "essential-rated" diagnostic tool for the Allison Transmission Service Channel providing comprehensive diagnostics and reprogramming capabilities for the technician, Allison DOC® For Fleets is target for truck fleets, municipalities, and/or anyone else who has an interest in fundamental diagnostics for Allison electronically controlled transmissions.  Two versions of Allison DOC® For Fleets are available, Allison DOC® For Fleets (1000/2000) v4.0 and Allison DOC® For Fleets (3000/4000) v4.0.

Allison Transmission Diagnostic Tools Feature Matrix

The Feature Matrix for Allison Transmission Diagnostic Tools is a table that will guide you through all available/unavailable functions of all Allison Transmission diagnostic tools.

Allison DOC® For PC-Service Tool  Allison DOC® For Fleets
Demo Mode
Diagnostic Trouble Codes View
Diagnostic Data Monitor
Calibration Information
Record Snapshots
Playback Snapshots
DTC-Troubleshooting Manual Links
Performance Complaints
TRANSHEALTHTM Monitor
Print Reports
Training Videos
Help Topics
Reprogramming  
Action Requests
TRANSHEALTHTM Reports
Custom Data Monitor
Graphics Monitor
Strip Chart
Hydro Schematics
ATD Calc
Data Bus Viewer
Engineering Calculations

Please refer to the table below for general information about applications, versions, product line supported, platform, and Essential Tool status. 

Application Version Product Line/Control System Supported  Platform Essential
Allison DOC® For PC-Service Tool 8.0.0  1000, 2000, 3000, 4000 Product Families (including Allison 4th Generation Controls), 5610, 6610, 8610, 9610 Series Transmissions, 5000, 6000, 8000, 9000 Series Transmissions and MT(B)600 Series, CL(B)T, V, HT(B)700 Series Transmissions Windows® XP® Professional,  Windows® 2000® (SP4 or later) Professional, or Windows® Vista® Home Basic (or better)  Yes
Allison DOC® For PC (AED) 3.0 Allison Ep 40/50 SystemTM Windows® XP® (Professional Version),  Windows® 2000® (SP4 or later) or Windows® Vista® Yes
Allison DOC® For Fleets (1000/2000) 4.0 1000 and 2000 Product Families Transmissions (Pre-Allison 4th Generation Controls) and Allison 4th Generation Controls Windows® XP® Professional,  Windows® 2000® (SP4 or later) Professional, or Windows® Vista® Home Basic (or better) No
Allison DOC® For Fleets (3000/4000) 4.0 3000 and 4000 Product Families Transmissions with either WTEC II, WTEC III, or Allison 4th Generation Controls Windows® XP® Professional,  Windows® 2000® (SP4 or later) Professional, or Windows® Vista® Home Basic (or better)  No