Change Location
   Home > Service > Electronic Tools
Introduction
Purchase DOC
Requirements
Translator Devices
Support
Updates
 


Introduction

Electronic Tools

Latest Diagnostic Tool Releases

Allison DOC® For PC-Service Tool v9.2.0 

The Allison DOC® For PC – Service Tool V9.2.0 update was made available in October of 2011, as a “no charge” internet-download for all the Allison DOC® For PC – Service Tool V9.x.x users. Some of the enhancements included within the Allison DOC® For PC-Service Tool v9.2.0 update are:

  • Updates Diagnostic Data grid with “Absolute Throttle Position” parameter for 3K/4K data lists
  • Updates 3000/4000 4th Gen Hydraulic Schematic
  • Updates Custom Graphics Monitor with additional selectable parameters
  • Supports Dell NetBook PCs
  • Includes CAN error frame and CAN bus load information when available for supported translator devices
    • The following translator device versions support this functionality:
      • Noregon Wireless/USB – All Allison Products v3.0.24.0
      • NEXIQ USB-Link v8.0.5.0
      • Softing CANCard2/CANusb v5.16
  • Updates Graphical View to show actual values for gauges
  • Updates Strip Chart to allow saving annotated snapshot files
  • Updates Advanced Help Videos – includes download link under the Software Configuration menu, Update Application tab
  • Corrects the WTEC2 wire #154 ABS Signal state display
  • Corrects the WTEC3 Throttle Source reprogramming function
  • Includes enhanced Troubleshooting Manual pdf viewer
  • Renames "Fuel Management Data" to "LBSS and Fuel Management Data" in the 3000/4000 4th Gen TCM Troubleshoot Specific Problem list 

Notice OEMs and Body Builders:  The Pro-Link® diagnostic tool will not be compatible to transmissions that utilize Allison 4th Generation Controls.  The Allison 4th Generation Controls system requires Allison DOC® For PC-Service Tool v5.0.0 (or later) for diagnostics and reprogramming (i.e. modifying CMCs).  Please contact Noregon Systems at 1-877-659-6913 (US/Canada) or 1-336-970-5534 (International) for more information.

Allison DOC® For Fleets (1000/2000) v5.0 and Allison DOC® For Fleets (3000/4000) v5.0 - Now Available for purchase from Noregon Systems!!

Allison DOC® For Fleets (1000/2000) v5.0 and DOC® For Fleets (3000/4000) v5.0 are now available for purchase from Noregon Systems.  Allison DOC® For Fleets (1000/2000) v5.0 and DOC® For Fleets (3000/4000) v5.0 represent the ongoing evolution of the Allison DOC® For Fleets diagnostic tools.  Some of the new features included with this upgrade are the following:

  • Includes MY 10 updates for VAC, LBSS Prognostics, and TRANSHEATHTM features 
  • Includes MY 10 Torque Converter Models for Fleets (1000/2000) 
  • Includes MY 10 2nd Reverse feature display for Fleets (3000/4000)
  • Added Windows 7 to Operating System support list 
  • Added ability to connect to new CEC3 Off Highway 4th Generation Transmission Controller for Fleets (3000/4000)
  • Enhanced graphics and improved usability:
    • The vertical tool bar may be undocked to a floating window by dragging the top bar to the desired location.
    • Indicator lights on top right show on/off/flashing status for Reverse Warning, Check Transmission, Neutral Start, Range Inhibit and Service Indicator lamps. 
    • F-buttons in old versions of DOC are now represented by intuitive icons.  NOTE:  The icons can be turned OFF by right clicking the area and un-checking the "show Images" box
    • Status bar on bottom left shows the number of days left in the reactivation period and application connect time
  • Includes the latest available versions of every Allison Transmission troubleshooting manual (where applicable) supported by the service tool 
  • Includes the new V2.20 Driver for the Dearborn DPA USB and DPA4 Plus USB Translator Devices (automatically installed when the Allison DOC® For Fleets diagnostic tools are installed)
  • DTC and General Information screen now allows the user to toggle between displaying TCM faults and displaying TCM and Engine faults through the "View Engine/TCM Faults" button.
  • Improvements to Data Monitor:
    • Separate Input/Output grids
    • Ability to reorder data parameters in the Diagnostic Data grid, Input grid, and Output grid by dragging the parameter to the desired location in the grid 
  • Updates Diagnostic Data grid with "Intended Retarder Torque" and "Actual Retarder Torque" parameters for MY 11 and later for Fleets (3000/4000) 
  • Noregon Wireless/USB Translator - All Allison Products added as essential translator device

Allison DOC® For Fleets (1000/2000) v5.0 and Allison DOC® For Fleets (3000/4000) v5.0 can be purchased from Noregon Systems.  Refer to Purchasing for more information.

Allison DOC® For Fleets (1000/2000) v5.0 supports the 1000 and 2000 Product Families with the latest features as well as legacy 1000 and 2000 Product Families’ control systems. While Allison DOC® For Fleets (3000/4000) v5.0 also supports the latest features as well as legacy WTEC II and WTEC III control systems. 

The Allison DOC® For Fleets diagnostic tools are scaled-down versions of the Allison DOC® For PC-Service Tool diagnostic tool with a focus on distribution to National Account Fleets, municipalities, etc.  The Allison DOC® For Fleets diagnostic tools are for any service location with an interest in performing fundamental diagnostics for Allison electronically-controlled commercial transmissions. Allison DOC® For Fleets is configured to support site license distribution. 

Allison DOC® For PC (H 40/50 EP) v4.0

Allison DOC® For PC (H 40/50 EP) v4.0 (Noregon P/N: 93140 - Existing User, Noregon P/N: 93040 - New User) is available for purchase at the Allison Web Store https://allison.noregon.com.  Allison DOC® For PC (H 40/50 EP) v4.0 is compatible with the H 40/50 EP System.  As a note, Allison DOC® For PC (H 40/50 EP) v4.0 is a separate, standalone application (not part of Allison DOC® For PC-Service Tool).  Refer to SIL 13-EP-11 on the Allison Transmission Extranet for a summary of the new features and enhancements. 

Please note that Windows® Vista® is not compatible with the Softing CANusb and the V5.10 Softing Driver is not compatible with the CANusb.

Please contact Noregon Systems at 1-877-659-6913 (US/Canada) or 1-336-970-5534 (International) for more information or E-mail: support@noregon.com.  To place an order, visit the Allison Web Store:  https://allison.noregon.com.

PC Based Applications

  • Allison DOC® (Diagnostic Optimized Connection) For PC-Service Tool v9.2.0 (Please refer to the SIL 20-TR-11 (or Service Tip #2011 on the internet) on the Allison Transmission Extranet.)  Now available from Noregon Systems!    
  • Allison DOC® (Diagnostic Optimized Connection) For PC (H 40/50 EP) v4.0  (Please refer to SIL 13-EP-11 that is currently available on the Allison Extranet.)  Now available from Noregon Systems!
  • Allison DOC® For Fleets (1000/2000) v5.0  Now available from Noregon Systems!    
  • Allison DOC® For Fleets (3000/4000) v5.0  Now available from Noregon Systems!    

Allison DOC® For Fleets is a functional subset of the Allison DOC® For PC-Service Tool.  Allison DOC® For Fleets does not include ECU/TCM Reprogramming, Strip Chart, Action Request Items, Graphics Monitor and a few other items found specifically for the Allison DOC® For PC-Service Tool.  While Allison DOC® For PC-Service Tool was created to be the "essential-rated" diagnostic tool for the Allison Transmission Service Channel providing comprehensive diagnostics and reprogramming capabilities for the technician, Allison DOC® For Fleets is target for truck fleets, municipalities, and/or anyone else who has an interest in fundamental diagnostics for Allison electronically controlled transmissions.  Two versions of Allison DOC® For Fleets are available, Allison DOC® For Fleets (1000/2000) v5.0 and Allison DOC® For Fleets (3000/4000) v5.0.

Allison DOC® For PC - Service Tool  Allison DOC® For Fleets
Demo Mode
Diagnostic Trouble Codes View
  Diagnostic Data Monitor
  Calibration Information
  Record Snapshots
  Playback Snapshots
  DTC - Troubleshooting Manual Links
  Performance Complaints
  TRANSHEALTHTM Monitor
  Print Reports
  Training Videos
  User's Guide
  Engineering Calculations
Reprogramming   
 TRANSHEALTHTM Reports  
Custom Data Monitor   Not Available
Graphics Monitor  in
 Strip Chart Allison DOC® for Fleets
 Hydraulic Schematics  
 ATD Calc  
 Data Bus Viewer  
 Action Requests - All  Action Requests - Limited*

 * Allison DOC® For Fleets Action Requests are limited to the following: Reset Adaptive Shift Parameters/Reset Unadapted Shifts, Read Static Data, Reset Prognostic Information {MY09 (and later) Allison 4th Generation Controls (with 'Prognostics' enabled in the Calibration)}, and Engineering Calculations

Please refer to the table below for general information about applications, versions, product line supported, platform, and Essential Tool status. 

Application Version Product Line/Control System Supported  Platform Essential
Allison DOC® For PC-Service Tool 9.2.0  1000, 2000, 3000, 4000 Product Families (including Allison 4th Generation Controls), 5610, 6610, 8610, 9610, 9810 Series Transmissions, 5000, 6000, 8000, 9000 Series Transmissions and MT(B)600 Series, CL(B)T, V, HT(B)700 Series Transmissions Windows® XP® Professional, Windows® Vista® Home Basic (or better), or Windows® 7  Yes
Allison DOC® For PC (H 40/50 EP) 4.0 Allison H 40/50 EP System Windows® XP® Professional, Windows® Vista® Home Basic (or better), or Windows® 7 Yes
Allison DOC® For Fleets (1000/2000) 5.0 1000 and 2000 Product Families Transmissions (Pre-Allison 4th Generation Controls) and Allison 4th Generation Controls Windows® XP® Professional,  Windows® 2000® (SP4 or later) Professional, or Windows® Vista® Home Basic (or better) No
Allison DOC® For Fleets (3000/4000) 5.0 3000 and 4000 Product Families Transmissions with either WTEC II, WTEC III, or Allison 4th Generation Controls Windows® XP® Professional,  Windows® 2000® (SP4 or later) Professional, or Windows® Vista® Home Basic (or better)  No