Introduction
Electronic Tools
Latest Diagnostic Tool Releases:
Allison DOC® For PC-Service Tool v8.3.0 Internet-Update - Now available for download!!
The Allison DOC® For PC-Service Tool v8.3.0 internet-update is a "no-charge" internet download available to all users of Allison DOC® For PC-Service Tool v8.0.0. Refer to the 'Updates' webpage under Electronic Tools to download the internet-update or click HERE. Please refer to SIL 9-TR-10 (or Service Tip #910, select Service then select Service Tips on www.allisontransmission.com) on the Allison Transmission Extranet for more information. Some of the new features and enhancements include the following:
- A new Torque Converter Temperature Model grid for January 2010 and later 1000 and 2000 Product Families
- 2nd Reverse feature for June 2010 (and later) 4700/4800 transmissions
- Support for the new MY10 DTCs (Diagnostic Trouble Codes) recently added for Allison 4th Generation Controls
- DTC U0117: Lost Communication with PTO Control Module added to 1000 and 2000 Product Families
- DTC U0121: Lost Communication with GMLAN ABS Control Module added to 1000 and 2000 Product Families
- DTC U0140: Lost Communication with GMLAN TBC Control Module added to 1000 and 2000 Product Families
- DTC P077F: Incorrect Reverse 2 Ratio added to 3000 and 4000 Product Families
- I/O (Input/Output) Information now includes "Auto Neutral Single Input (ANSI)" Input Function Communication Link signal source and signal state information
Allison DOC® For PC (AED) v3.1 Internet-Update - Now available for download!!
The Allison DOC® For PC (AED) v3.1 internet-update is now available for download and installation. End-users must have at a minimum Allison DOC® For PC (AED) v3.0 to download/install the corresponding internet-update. Please refer to SIL 17-TR-09, Rev. A (or Service Tip #1709A, select Service then select Service Tips on www.allisontransmission.com) on the Allison Transmission Extranet for more information. Refer to the 'Updates' webpage under Electronic Tools to download the internet-update or click HERE. Some of the new features included with this internet-update include the following:
- Addition of Allison 4th Generation Controls for the EP 40/50 SystemTM
- Support of the Nexiq USB-USB LinkTM translator device
- New I/O wire numbers and name updates related to the addition of Allison 4th Generation Controls for the EP 40/50 SystemTM
- New Push Button Shift Selector category displayed in the Data Monitor (includes: Display Data Type, Left Hand Character, Right Hand Character, Requested Gear, Mode Button, and Mode Switch)
- The display of New Calibration Information (includes: Engine, TCM/VCM Type, Inverter Type, and Battery Pack)
- Addition of over (100) new Diagnostic Trouble Codes (DTCs)
Allison DOC® For Fleets (1000/2000) v4.0 and Allison DOC® For Fleets (3000/4000) v4.0 - Now Available for purchase from SPX Service Solutions!!
Allison DOC® For Fleets (1000/2000) v4.0 and Allison DOC® For Fleets (3000/4000) v4.0 are now available for purchase from SPX Service Solutions. Allison DOC® For Fleets (1000/2000) v4.0 and Allison DOC® For Fleets (3000/4000) v4.0 represent the ongoing evolution of the Allison DOC® For Fleets diagnostic tools. Some of the new features included with this upgrade are the following:
Allison DOC® For Fleets (1000/2000) v4.0 (SPX P/N: J-46602-C) and Allison DOC® For Fleets (3000/4000) v4.0 (SPX P/N: J-46586-D) can be purchased from SPX Service Solutions. Refer to Purchasing for more information.
Allison DOC® For Fleets (1000/2000) v4.0 supports the 1000 and 2000 Product Families with the latest features as well as legacy 1000 and 2000 Product Families’ control systems. While Allison DOC® For Fleets (3000/4000) v4.0 also supports the latest features as well as legacy WTEC II and WTEC III control systems.
The Allison DOC® For Fleets diagnostic tools are scaled-down versions of the Allison DOC® For PC-Service Tool diagnostic tool with a focus on distribution to National Account Fleets, municipalities, etc. The Allison DOC® For Fleets diagnostic tools are for any service location with an interest in performing fundamental diagnostics for Allison electronically-controlled commercial transmissions. Allison DOC® For Fleets is configured to support site license distribution.
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Dearborn DPA4 Plus USB Translator Device Kits
The Dearborn DPA4 Plus USB Translator Device Kit (SPX P/N: J-47943-A) is now available for purchase from SPX Service Solutions (SPX/Kent-Moore). The new DPA4 Plus USB Translator Device Kit supersedes the current Dearborn DPA4 USB Translator Device Kit (SPX P/N: J-47943) and becomes the Essential-rated tool for the Allison Service Channel. Please refer to SIL 5-TR-08, Rev. A (or Service Tip #508A on the internet) on the Allison Transmission Extranet for more information.
The new DPA4 Plus USB Translator Device Kit will be similar to the previous DPA4 USB Translator Device Kit but will include numerous enhancements (see the following):
- Enhanced Data Processing Capability: The DPA4 Plus USB Translator Device unit contains a faster processor for quicker data processing performance.
- Additional Protocol Support: In addition to the continued support of J1587/J1708, J1939 (CAN), and GMLAN/J2284 (CAN) communication network protocols, the DPA4 Plus USB Translator Device will include J1850 (Class II) vehicle communications functionality previously only supported by the SPX P/N: J-44652-A - J1850-VPW Translator Device.
- Enhanced USB Cable: A new USB Cable will be included within the DPA4 Plus USB Translator Device Kit that is (10) feet in length and includes a USB connector with thumb-screws for securing (latching) the USB Cable to the DPA4 Plus USB Translator Device unit (thus preventing unintentional disconnects while working in a service environment).
- Protective Boots: The DPA4 Plus USB Translator Device unit will include rubber boots (bumpers) on each end of the translator device for finish protection and 'scratch-proof' mounting on tool boxes, service carts, etc.
NOTE: Current Allison Service Channel (Allison Distributors and Dealers) users of the DPA4 USB Translator Device Kit are not required to purchase the new DPA4 Plus USB Translator Device Kit (J-47943-A) to replace their existing DPA4 USB Translator Device Kit (J-47943). However, any new purchase of the DPA4 USB Translator Device Kit (SPX P/N: J-47943) from SPX Service Solutions will be superseded to the DPA4 Plus USB Translator Device Kit (SPX P/N: J-47943-A). In the near future, current users of the DPA4 USB Translator Device Kit will have the option of having their DPA4 USB Translator Device unit upgraded to a DPA4 Plus Translator Device unit (details will be provided at a later time). Please refer to SIL 5-TR-08, Rev. A (or Service Tip #508A on the internet) for more information.
Dearborn DPA4 Plus USB Upgrade Program - Now only $99!
The Dearborn Group now is offering current users of the DPA4 USB Translator Device Kit (SPX P/N: J-47943) the option of having their kit upgraded to a DPA4 Plus USB Translator Device Kit (if desired). This program allows current users to have their current kit upgraded rather than requiring them to purchase a completely new DPA4 Plus USB Translator Device Kit if they want an upgraded DPA4 USB Translator Device Kit.
End-users of the current DPA4 USB Translator Device Kit can return their DPA4 USB Translator Device (only the Translator Device) to the Dearborn Group and have it upgraded rather than purchasing a completely new Dearborn DPA4 Plus USB Translator Device Kit (SPX P/N: J-47943-A). The upgrades applied by Dearborn to a returned DPA4 Translator Device (SPX P/N: J-47943-1) would be identical to those included within the new DPA4 Plus USB Translator Device Kit (see above), in addition to receiving a new 'Latching' USB Cable.
Users within the Allison Service Channel can download SIL 5-TR-08, Rev. A (or Service Tip #508A on the internet) for information on this program also. Click HERE to download the Dearborn DPA4 Plus USB Upgrade Form.
Nexiq USB-LinkTM Special Product Offer
In addition to being compatible with other translator devices, Allison DOC® For PC-Service Tool v7.x.x (or later) and Allison DOC® For PC (AED) v3.1 (or later) are also compatible with the Nexiq USB-LinkTM Translator Device. Nexiq currently has a special product offer specifically for the Allison Service Channel, Fleets, OEMs, and Body Builders. Please click HERE to download the Nexiq USB-LinkTM Special Product Offer Form.
Allison DOC®For PC-Service Tool v8.0.0
The Allison DOC® For PC-Service Tool v8.0.0 (SPX P/N: J-44950-UPD8 - Existing User, SPX P/N: J-44950-I - New User) was shipped to the Allison Service Channel via Essential Tool Distribution in January 2009. This essential-rated Service Tool is compatible with 1000, 2000, 3000, and 4000 Transmissions utilizing Allison 4th Generation Controls. In addition, Allison DOC® For PC-Service Tool v8.0.0 is backward compatible with all other electronically controlled, commercial transmissions (excluding the EP 40/50 SystemTM). Please refer to SIL 2-TR-09 (or Service Tip #209 on the internet) on the Allison Transmission Extranet for more information on Allison DOCTM For PC-Service Tool v8.0.0.
Some of the new features included within the Allison DOC® For PC-Service Tool v8.0.0 upgrade are:
- New advanced training videos
- Updated Troubleshooting Manuals for MY09 enhancements
- Addition of ‘custom data lists’ for Allison 4th Generation Controls data viewing
- Addition of new user interface support in Chinese (simplified and traditional), German, and Portuguese
- Chinese (simplified) Language support for the 3000/4000 Troubleshooting Manual
- TRANSHEALTH™ feature for MY09 TCMs with Prognostics not enabled
- New J1939 Databus Messages in the Databus Viewer
- User Guide updates
- New Strip Chart ‘custom’ scaling option.
Notice to OEMs and Body Builders: The Pro-Link® diagnostic tool will not be compatible to transmissions that utilize Allison 4th Generation Controls. The Allison 4th Generation Controls system requires Allison DOC® For PC-Service Tool v5.0.0 for diagnostics and reprogramming (i.e. modifying CMCs). Please contact SPX Service Solutions at 1-866-621-2128 (US/Canada) or 1-507-455-7223/1-800-345-2233 (International) for more information.
Allison TCM Reflash
Click HERE for information on Allison TCM Reflash.
Allison DOC® For PC (AED) v3.0
Allison DOC® For PC (AED) v3.0 (SPX P/N: J-46995-UPD1 - Existing User, SPX P/N: J-46995-B - New User) was shipped to the Allison Service Channel via Essential Tool Distribution in late November 2007. Allison DOC® For PC (AED) v3.0 is compatible with the EP 40/50 SystemTM. As a note, Allison DOC® For PC (AED) v3.0 is a separate, standalone application (not part of Allison DOC® For PC-Service Tool v7.0.0). Refer to SIL 27-EP-07 on the Allison Transmission Extranet for a summary of the new features and enhancements.
Please note that Windows® Vista® is not compatible with the Softing CANusb and the V5.10 Softing Driver is not compatible with the CANusb.
Please contact SPX Service Solutions at 1-866-621-2128 (US/Canada) or 1-507-455-7223/1-800-345-2233 (International) for more information or to place an order.
PC Based Applications
- Allison DOC® (Diagnostic Optimized Connection) For PC-Service Tool v8.0.0 (Please refer to the SIL 2-TR-09 (or Service Tip #209 on the internet) on the Allison Transmission Extranet.) Now available from SPX Service Solutions!
- Allison DOC® (Diagnostic Optimized Connection) For PC (AED) "Allison Electric Drive" v3.0 (Please refer to SIL 27-EP-07 that is currently available on the Allison Extranet.) Now available from SPX Service Solutions!
- Allison DOC® For Fleets (1000/2000) v4.0 Now available from SPX Service Solutions!
- Allison DOC® For Fleets (3000/4000) v4.0 Now available from SPX Service Solutions!
Allison DOC® For Fleets is a functional subset of the Allison DOC® For PC-Service Tool. Allison DOC® For Fleets does not include ECU/TCM Reprogramming, Strip Chart, Action Request Items, Graphics Monitor and a few other items found specifically for the Allison DOC® For PC-Service Tool. While Allison DOC® For PC-Service Tool was created to be the "essential-rated" diagnostic tool for the Allison Transmission Service Channel providing comprehensive diagnostics and reprogramming capabilities for the technician, Allison DOC® For Fleets is target for truck fleets, municipalities, and/or anyone else who has an interest in fundamental diagnostics for Allison electronically controlled transmissions. Two versions of Allison DOC® For Fleets are available, Allison DOC® For Fleets (1000/2000) v4.0 and Allison DOC® For Fleets (3000/4000) v4.0.
Allison Transmission Diagnostic Tools Feature Matrix
The Feature Matrix for Allison Transmission Diagnostic Tools is a table that will guide you through all available/unavailable functions of all Allison Transmission diagnostic tools.
| Allison DOC® For PC-Service Tool |
Allison DOC® For Fleets |
| Demo Mode |
| Diagnostic Trouble Codes View |
| Diagnostic Data Monitor |
| Calibration Information |
| Record Snapshots |
| Playback Snapshots |
| DTC-Troubleshooting Manual Links |
| Performance Complaints |
| TRANSHEALTHTM Monitor |
| Print Reports |
| Training Videos |
| Help Topics |
| Reprogramming |
|
| Action Requests |
| TRANSHEALTHTM Reports |
| Custom Data Monitor |
| Graphics Monitor |
| Strip Chart |
| Hydro Schematics |
| ATD Calc |
| Data Bus Viewer |
| Engineering Calculations |
|
Please refer to the table below for general information about applications, versions, product line supported, platform, and Essential Tool status.
| Application |
Version |
Product Line/Control System Supported |
Platform |
Essential |
| Allison DOC® For PC-Service Tool |
8.0.0 |
1000, 2000, 3000, 4000 Product Families (including Allison 4th Generation Controls), 5610, 6610, 8610, 9610 Series Transmissions, 5000, 6000, 8000, 9000 Series Transmissions and MT(B)600 Series, CL(B)T, V, HT(B)700 Series Transmissions |
Windows® XP® Professional, Windows® 2000® (SP4 or later) Professional, or Windows® Vista® Home Basic (or better) |
Yes |
| Allison DOC® For PC (AED) |
3.0 |
Allison Ep 40/50 SystemTM |
Windows® XP® (Professional Version), Windows® 2000® (SP4 or later) or Windows® Vista® |
Yes |
| Allison DOC® For Fleets (1000/2000) |
4.0 |
1000 and 2000 Product Families Transmissions (Pre-Allison 4th Generation Controls) and Allison 4th Generation Controls |
Windows® XP® Professional, Windows® 2000® (SP4 or later) Professional, or Windows® Vista® Home Basic (or better) |
No |
| Allison DOC® For Fleets (3000/4000) |
4.0 |
3000 and 4000 Product Families Transmissions with either WTEC II, WTEC III, or Allison 4th Generation Controls |
Windows® XP® Professional, Windows® 2000® (SP4 or later) Professional, or Windows® Vista® Home Basic (or better) |
No |
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